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(866) 260-2121

Lasting Fastening

Shipping & Handling

Handling

Most orders will go out on the same day or next business day, this will depend on the time at which orders are placed by the system. We aim to fill customer orders as quickly as possible. We will notify the customers affected by any complication or delay during the order handling process. We fill orders as they arrive and we understand that our customers expect a fast turnaround time for order handling.

Shipping methods and shipping fees

During the check out process, the shopping cart will show the most accurate order shipping cost.

When we do offer free shipping or other promotions the offer does not apply to bulk pricing orders and freight orders.

*Free shipping valid on retail orders placed at columbiafasteners.com and by phone with the standard shipping service and/or minimum purchase after any promotional offer or coupon is applied. Shipping outside of the 48 contiguous U.S. states can incur additional fees. Shipping to APO-AE can also incur additional fees. Taxes, shipping, special discounts, and additional charges do not count toward the minimum qualifying purchase. Additional over-sized freight charges maybe assessed and you will be notified if such event should occur. Next Day and Express Delivery Service are also available on most items. Please contact us at info@columbiafasteners.com or call 1-866-260-2121 for accurate quotes of non-standard orders.

STANDARD DELIVERY

You can expect delivery of most standard items within 2-7 business days from the time of your order. U.S. Postal Service, FedEx, and other common carriers are used at our discretion, dependent on deliverable addresses provided at checkout. Call us at 1-866-260-2121 for express overnight, next day or other special delivery requests.

Special delivery note: Bulk or over-sized items/orders are delivered to your home by local carriers. The delivery time will vary depending on the delivery addresses. You will be contacted once your order arrives in your local area to set up a delivery time.

We do ship to APO/FPO addresses, but such shipments are subject to USPS size, weight, and content restrictions. If we cannot ship your package to your APO-AE/FPO address, we will contact you. APO-AE/FPO shipments may be subject to additional shipping fees.

All shipments, unless specifically denoted, are curb-side shipments. All larger shipments, shipped via freight carrier, will require a signature at the time of delivery. If you authorize the shipping company to leave the delivery without a signature, you agree that Columbia Fasteners cannot be held responsible for damages that may occur during delivery. It is the customers’ responsibility to inform us of any problems with this type of delivery at the time of purchase. For bulk orders or orders of large items that require freight, the shipping company will contact the customer prior to delivery.

Columbia Fasteners may request additional information before orders can be shipped. If this is needed, we will contact you by e-mail or telephone. Your order will be processed after we can verify the requested additional information.

EXPRESS SAVER (3 Day), 2ND DAY & OVERNIGHT DELIVERY

Columbia Fasteners also offers Next Day Overnight and Expedited Delivery Service for many products. See chart below for delivery time frames offered by national couriers.

 

If ordered by 2 PM PST on:

Expect Overnight* Delivery by:

Expect 2nd Day* Delivery by:

Expect 3 Day Express Saver* Delivery by:

Monday Tuesday Wednesday Thursday
Tuesday Wednesday Thursday Friday
Wednesday Thursday Friday Monday
Thursday Friday Monday Tuesday
Friday Monday Tuesday Wednesday
Saturday Tuesday Wednesday Thursday
Sunday Tuesday Wednesday Thursday


Next Day and Expedited Delivery Conditions:

To ensure Next Day Overnight Delivery, orders must be placed by 2:00 PM Pacific Standard Time Monday-Friday. Orders received after 2:00 PM Pacific Standard Time will not be processed and shipped until the following business day, orders placed after 12 noon on Friday will be processed on Monday for Tuesday delivery.

*Expedited Services and Next Day Overnight Deliveries are NOT guaranteed during Holiday periods. Saturday delivery is available to some areas and may incur additional fees. Call 1-866-260-2121 for more information.